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Product Spotlight: Controller+ Overview
Controller+ is the commerce management system of choice for multichannel direct marketers. Controller+ handles every aspect of your direct marketing operation, from real-time, multi-channel order entry to shipping to financials and all points in-between. We provide direct merchants a comprehensive integrated business management system.With more than two decades of product R & D incorporated into our enterprise software and support, Controller+ helps you better serve your customers, reduce your cost per transaction and increase your profits.
Controller+ lets your customers place orders over the phone, on the web, by mail, by fax and at your POS terminals. Wherever and whenever they are ready to buy, you will be ready to satisfy them with integrated, real-time information about their account and your inventory. Your call center and your Web site customers always have transaction and SKU data readily available, so you can give your customers the best possible service.
What’s more, Controller+ is designed to all the factors that affect how you market and price your products. The system is designed to accommodate everything from simple pricing to complex discounts based on customer type, incentives and club memberships. All product pricing options are seamlessly integrated to an eController web store, providing consistent pricing and offer management across all of your direct marketing channels. Our robust reporting lets you see how well your marketing efforts are performing, allowing you to make quick adjustments to maximize your results.
Process and Partners
Your suppliers are partners in your success. Managing the relationships and transactions with all your vendors can be a cumbersome process if you do not have an efficient means of collecting, storing and retrieving information. Features such as purchasing, drop-shipping, vendor returns, and forecasting have been built into Controller+. These features give our customers the assurance that they will be able to manage partner relationships and transactions for the maximum benefit of both.
Warehouse Management
Controller+ offers an integrated Warehouse Module, as well as a common interface to third-party warehouse management systems. In fact, a Controller+ company can support a different interface for each warehouse specified by that company
Multi-channel Integration
Controller+ offers you two ways to integrate your Web site with your other sales channels to create a real-time, multi-channel store front:
- Controller+'s eController module provides
a hosted e-commerce solution
with significant functionality and complete integration with Controller+.
- SigmaConnect is a Web services tool set for transactions between your web server and Controller+ that receives and submits real-time data between the two systems.
Wherever and whenever your customers are ready to buy, you will be ready to satisfy them with integrated, real-time information about their account and your inventory.
Controller+;
Wherever and whenever your customers are ready to buy, you will be ready to satisfy them with integrated, real-time information about their account and your inventory.